Trust & Compliance

Security controls, data-processing expectations, and how to request compliance documentation.

1. Security baseline

• Transport security with HTTPS/TLS for application traffic.
• Role-based access controls for workspace and platform administration.
• Audit and operational logging for administrative actions.
• MFA support and session controls for authenticated access.

2. Service commitments

Free tier is best effort. Paid plans provide plan-based support prioritization, and Enterprise contracts can include custom SLA terms.

Current public support policy is shown on the Pricing page.

3. Data processing and DPA

Quantum SmartQR processes customer data as a service provider. If you need a Data Processing Addendum (DPA), contact privacy@quantumtoolset.com with your company name and workspace (tenant) identifier.

4. Subprocessors currently in use

• Microsoft Azure - application hosting, storage, and core infrastructure.
• Microsoft Graph - transactional email delivery.

Provider usage may change over time. Contact us for the current subprocessor list for your environment.

5. Contact

Compliance and privacy requests: privacy@quantumtoolset.com. General support: Contact Support.